RPM · Remote Patient Monitoring
Remote patient monitoring with humans behind every reading
Pre-configured devices ship to your patients. Our team watches the data, triages every alert, and escalates by your rules, with readings and interventions documented in your EHR.
A blood pressure cuff in a drawer doesn't change outcomes. Remote patient monitoring works when someone is actually watching the readings, calling the patient when something looks wrong, and getting the right information in front of the physician at the right time.
CareTrack supplies FDA-approved devices that work out of the box, with no apps to configure and no Wi-Fi setup. Readings flow to our monitoring team, alerts are triaged against escalation protocols your physicians define, and everything lands in your EHR: enrollment prompts on qualification, batch document signing, and priority alerts inside your existing workflow.
How it works
From panel to program
- 01
Identify
EHR prompts flag qualifying patients; your providers approve who enrolls.
- 02
Equip
Patients receive pre-configured devices with live onboarding help from our team. Most take their first reading the day the box arrives.
- 03
Monitor
Readings stream in daily. Our coordinators review trends, call patients about concerning readings, and confirm medication adherence.
- 04
Escalate
When a reading crosses your thresholds, we follow your escalation protocol, documented in the chart and flagged for provider review.
Reimbursement
RPM CPT codes
The billing framework your practice uses. CareTrack tracks the time and documentation behind every code.
| Code | Description | Billing | 2026 nat’l avg* |
|---|---|---|---|
| 99453 | Initial device setup and patient education | Once per episode of care | $21.71 |
| 99454 | Device supply with daily recordings or programmed alerts, per 30 days (16+ days of readings) | Every 30 days | $47.43 |
| 99457 | RPM treatment management, first 20 minutes per month with interactive communication | Once per month | $51.77 |
| 99458 | Each additional 20 minutes of treatment management | Per occurrence | $41.42 |
| 99445 | Device supply for shorter monitoring windows (2–15 days of readings per 30 days) | New for 2026, every 30 days | $47.43 |
| 99470 | Treatment management, first 10 minutes per month with interactive communication | New for 2026, once per month | $26.05 |
Model these rates against your panel with the ROI calculator →
Why practices run it
- Catch deterioration before it becomes an ER visit
- Home readings physicians can trust more than one-off office vitals
- New monthly recurring revenue per enrolled patient
- No staffing burden: monitoring, triage, and documentation included
Common questions
RPM FAQs
Who do you provide RPM services to?
We partner with practices, provider groups, hospitals, and health systems. Enrollment, device logistics, monitoring, alert triage, and documentation are all handled by our team under your program's protocols.
Which RPM devices do you support?
Blood pressure monitors, weight scales, pulse oximeters, and glucometers, shipped pre-configured so patients can take their first reading the day the device arrives. No apps or Wi-Fi setup required.
What does CareTrack cost?
Pricing depends on your region's reimbursement rates and your patient mix, so we quote it per practice, typically structured so the program is profitable from the first month. Contact us and we'll model it on your panel's actual numbers.
More questions? See the full FAQ or contact us.
See RPM running on your EHR
A 20-minute walkthrough with your patient panel's numbers, not a canned deck.