Beyond the office visit
Patient care doesn’t end when the visit does.
CareTrack handles the work that happens after the visit—patient outreach, care coordination, monitoring, follow-up, and documentation inside your EHR.
Works inside athenahealth · Epic · Greenway · Elation · Oracle Health
Are you a patient? Visit the patient hub
Blood pressure · 30 days
In range141/92
Down from 141/92 at enrollment · 16 readings this month
Reading out of range
9:41 AM- 9:45 · Care coordinator called patient
- 9:52 · Medication adherence confirmed, re-reading scheduled
- 9:58 · Documented to EHR · flagged for provider review
Documented in your EHRathenahealth
Measured, not promised
The numbers our partner practices actually see
Our solutions
Five programs, one care team
Every program runs on the same EHR-integrated care coordination: staffed by CareTrack, documented in your chart, billed by your practice.
CCM
Chronic Care Management
CareTrack's care coordinators check in with your chronic patients every month, keep them on their care plans, and document every minute in your EHR, so your practice earns CCM revenue without adding staff.
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RPM
Remote Patient Monitoring
Pre-configured devices ship to your patients. Our team watches the data, triages every alert, and escalates by your rules, with readings and interventions documented in your EHR.
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PCM
Principal Care Management
PCM extends care-between-visits to patients with a single high-risk chronic condition, run by the same CareTrack team and documented in your EHR.
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APCM
Advanced Primary Care Management
APCM is Medicare's newest care-management program: one flat monthly payment per patient, tiered by complexity, with no time tracking. CareTrack runs it the same way we run CCM, staffed by our care team and documented in your EHR.
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AWV
Annual Wellness Visits
Our team completes each patient's health risk assessment before they arrive, so your providers walk in with the work done, and your AWV completion rate climbs toward ours: 73%.
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Results
Cedar Point Health
A seven-location, 26-provider group in western Colorado needed better blood pressure control in its Medicare population. Eight months after launch, 600+ patients were enrolled, uncontrolled hypertension was trending controlled, and the CMO called the ROI 'an easy yes.'
Read the case studyFor patients, it's personal
What patients say about their care team
Programs only work when patients love them: 65% adopt, 85% stay year over year.
You all get 5 stars! I love this service because they're available, well organized, friendly, and on top of things. This program has improved my quality of life. The follow up is fantastic and reassuring with the extension of the staff.
I live by myself and am glad that I can call if I need anything at any time. I'm comforted knowing they are always there for me and appreciate their service!
I'm very thankful for the care and am so relieved to have it! I was down to only a few days left of my medication and was beginning to worry. I was relieved the Care Team worked so quickly to get it for me.
See it running on your EHR
A 20-minute walkthrough with your patient panel's numbers, not a canned deck.