Andrew Mills is the Co-Founder, President, and CEO of CareTrack. Among his responsibilities, Andrew leads the company’s growth initiatives and guides strategic planning. Andrew is committed to improving, expanding and growing the quality of care for patients nationwide. Under his leadership, CareTrack has created an efficient, effective and patient-centric organization that benefits both the medical practice and the patient. Andrew has 25 years of entrepreneurial experience, including multiple startups and sales and marketing business management roles. Before founding CareTrack, Andrew managed business units in the telecommunications, finance, software and healthcare industries. Additionally, he established the Sales Operations Department at Greenway Health and pioneered the Demand Generation Department.
As Co-founder, Chief Technology Officer and Chairman of the Board, Derek Skinner is responsible for the research, development, and quality assurance of all products and services offered by CareTrack. As Chairman of the Board, he provides guidance and direction for the company to succeed and grow. Derek has more than 25 years of experience in design, architecture, implementation and support systems. Prior to founding CareTrack, Derek worked as a Development Director and Architect for Greenway Health for more than 25 years. During his tenure at Greenway, Derek grew several software products from vision to execution, including Electronic Health Records, Medical Accounts Receivables and related interfacing systems.
As VP of Operations, Andy Skinner oversees CareTrack’s operational growth and end-to-end delivery of its patient adherence platform, services and solutions along with the growth and strategy of the company’s operations. With experience working throughout the healthcare industry, Andy is skilled in customer service, sales, management, software documentation, healthcare management and training. Prior to joining CareTrack, Andy worked as a Senior Member of the Customer Support team at Greenway to run the department in an efficient and profitable manner along with increasing customer satisfaction, loyalty and retention.
As Chief Strategy Officer, Susan Tice is responsible for service, human resources and care team management for CareTrack. With more than 35 years of experience in the healthcare industry, she has overseen all facets of medical practice management, practice expansion and several design-build projects. In 1999, Susan joined Greenway Health as its 25th employee. She is an inventor named on two patents for Greenway (US7716072 and US8781853). Most recently, she served as Director of Customer Support for Greenway, where she helped grow the support team from 12 employees to more than 100 employees.
VP of Product Jackie McGuinn works with CareTrack’s product management team to develop launch scopes and go-to-market strategies for new innovations. She will help the CareTrack team enhance its current offerings in the best way to increase efficiency and revenue. Versed in the provider market after following macro healthcare trends for 15 years, Jackie has an extensive background in healthcare and global marketing strategy. Previously, Jackie worked at Greenway Health where she launched new pricing bundles to simplify pricing and increase revenue .
As Marketing/Strategy SME, Brad Guest provides specialized strategic and financial insight to the CareTrack team. With his prior experience as a healthcare consultant, his clients included health systems, physician groups and managed care companies. He has held consulting and senior roles with KPMG, Tatum Healthcare, BDC Advisors, Subsidium Healthcare and Schumacher Clinical Partners. Notable past clients include Advocate Healthcare, Ascension, Baylor Scott & White, Cleveland Clinic, Ochsner Clinic, SSM Healthcare, Tampa General Hospital, Trinity Health, and Wellspan Health. He has also served the academic medical enterprises of SUNY, Tufts University, University of Florida, University of Louisville and Vanderbilt University. Additionally, Brad has provided long-term consulting services to third-party administrators and companies in the provision of employer-sponsored health plan industry. He has also co-founded two companies: a consulting firm later sold to a physician staffing company and a telehealth company focused on behavioral healthcare.
CareTrack Operations SME Greg Swayne is a seasoned C-level executive and entrepreneur with deep experience in content, technology, software and services. Previously, he served as COO of MDLIVE and Chairman and President of AirSage. Prior to AirSage, he was the Chairman and CEO of Remark Media (NASDAQ: MARK), formerly HowStuffWorks International, expanding the popular website and producing rapid growth. Greg is also an equity owner and development partner for Sharecare, a social Q&A healthcare platform. Previously, he was President and COO of HowStuffWorks US. Greg was also part of the Series A embedded management team that led N2 Broadband prior to its acquisition by Tandberg Television in 2005. Greg has been a pioneer in e-health since its infancy when he co-founded A.D.A.M. and took the healthcare software to the NASDAQ exchange in 1995.
AAs Product Management SME, Katie Reilly drives strategy and revenue growth for CareTrack. As an expert in SaaS product management and customer success strategy, Katie helps scale product development teams, drive customer growth projects and tune go-to-market strategies along with coaching services for product teams. During her distinguished career, Katie has served many roles at SellerLabs, such as Executive Product Leader & Board Director, Head of Customer Success and Head of Customer Service. Previously, she was an Ecommerce Marketplace Executive, Vice President of Products for Pokitdok. Additionally, Katie has held leadership positions in both the healthcare and software industries with the Medical University of South Carolina, Health Sciences SC, Modulant and Bank of America.
Human Resources SME Maria Goldsholl is a seasoned, energetic executive leader with an extensive background in organizational and talent development, culture management, developing HR infrastructure and building teams and operations. Her expertise has been cited and featured in Forbes HR council, The Wall Street Journal, Working Mother Magazine, Entrepreneur, Atlanta Journal-Constitution and other publications. Prior to joining CareTrack, she was the Chief People Officer for PokitDok, a venture-backed high-growth healthcare technology company, where she provided leadership and direction for human resources function and served as a trusted advisor to the executive team on people-related issues. In addition, she served as COO for Moms Corps, where she helped grow the organization to a $16 million business. Additionally, as the Director of Organizational Development for The Weather Channel, she was responsible for the company’s diversity efforts, succession planning and work/life programs.
Technology Operations SME Matthew Rosenhaft is a seasoned senior executive with more than 30 years of experience running marketing, sales and product organizations. He has established, turned around and advised companies in more than 150 markets. He specializes in the adoption of emerging and disruptive complex technologies. Matthew has experience in all elements of revenue generation, including product lifecycle management and strategic market development along with sales execution for accelerating complex technology market adoption and explosive revenue growth. Matt has extensive experience in raising early-stage seed funding and venture capital and also holds multiple patents in the wireless space.